Exchange & Return Policy
Ready Stock & Pre-Order Based
- Readystock items shipping within 1-2 working days.
- Pre-Order items shipping within 8-15 working days.
Please order separately for readystock and pre-order items if you need priority delivery for readystock items.
If the order consists of a combination of "READYSTOCK" & "PRE-ORDER" items, then the order will be shipped when all items are arrived.
After-Sales Service
- If there is any damage or quality problem of our items, please contact us within 24 hours after receiving parcel.
- For any reason of return or exchange, such as unsuitable size etc., customers need to bear the shipping costs themselves.
We dont accept refund & exchange for the following:
- not liking
- any items that have been visible worn
- any orders made with SALE, promotion codes, cash vouchers, store credit and specifically stated.
* No cancellation after payment is made *
Postage Information
West Malaysia RM8 Postage (spending over RM250 Free Shipping)
East Malaysia RM15 Postage (spending over RM350 Free Shipping)
Singapore RM25 Postage
现货 & 预购制
- 现货商品 1-2天寄出
- 预购商品 8-15天寄出
** 如果你需要先把现货商品寄出,请将现货&预购商品分开下单,否则会等齐所有商品到达才一并寄出。
售后说明
- 签收起24小时之内,如有任何破损或质量问题,请立即与我们联系。
- 任何退换原因如尺寸不合适等等,顾客需要自己承担运费。
以下情况我们不接受退款&换货:
- 不喜欢
- 任何明显穿过痕迹/磨损的商品
- 在优惠活动的情况下、使用优惠券、促销代码、现金券、商店积分以及特别注明的订单
* 订单一旦确认无法取消 *
运费详情
西马运费RM8(消费超过RM250免运)
东马运费RM15(消费超过RM350免运)
新加坡运费RM25